Are you receiving all of your Eurogrand Casino E-mails containing important information about your account, bonuses, and special promotions?
As a member of Eurogrand Casino, you receive regular emails about our promotions, tournaments, raffles, updates, events and important personal account information straight to your mailbox. Internet service providers now contain powerful Anti-Spam filters to ensure that their customers only get the emails they want to receive. In the process, even some of your legitimate mails can sometimes be blocked. This could result in you not receiving bonuses, important account information, and promotional emails.
Don’t let Spam controls spoil your fun! Add Eurogrand Casino to your “Safe List”!
To ensure that you don’t miss any of our bonuses, promotions, account details and updates, simply add one of our email addresses: support@eurogrand.com or promo@eurogrand.com to your email “Safe List”. Just take a few moments to follow the simple instructions below.
Setting Up your Email Filtering Options
Click on your email service provider to find easy step by step instructions on how to receive our emails:
There are a few things you can check to make certain that you receive our emails after you’ve followed the steps above to maximize email delivery to your mailbox.
Check that you have added us to your safe list or permitted emails list through your service provider.
Confirm that you have subscribed to receive our emails. You can do this by contacting your VIP manager, promotions manager or our friendly 24/7 Online Support team who are ready to assist you with all casino related matters. Simply click the “Online Support” icon in the casino lobby.
Our professional support team can also update you on any promotions that you are currently eligible for or any emails you may not have received
Ensure that we have your correct and most recent email address.
Note: If you see one of our emails in your Junk Mail folder, click on 'This is not Junk Mail' to avoid having email from the same source sent to the Junk Mail folder in the future.
Yahoo Mail
Open your Yahoo mailbox
Click Mail Options
Click Filters
Click Add Filter
In the top row, labeled "From header", make sure "Contains" is selected in the pull-down menu
At the bottom, where it says "Move the Message To:" select "Inbox" from the pull-down menu
Click the "Add Filter button again
If the Eurogrand Casino emails have been filtered to your "bulk" folder, simply open the message and click on "This is not Spam" next to the "From" field
AOL
Open your AOL mailbox.
Go to keyword: Spam Controls. Version 9.0:
Open the latest email you have received from us.
Click the Add Address button (on the right) to add to your "People I Know" list.
To ensure that your Eurogrand Casino emails are delivered to your Comcast inbox, simply add us to your Comcast webmail favorites list:
Select the “Compose Email” button.
Select the “Edit” link above the “Favorites” box.
Select the contacts in your address book that you wish to add to your Comcast webmail favorites list and click “Add.” You can add up to five contacts to the list.
Click “Save”
SBC Global
Open your SBCGlobal mailbox.
Click “Mail Options”
Click “Filters”
Click “Add Filter"
In the top row, labeled “From header:” make sure “Contains” is selected in the pull-down menu .
At the bottom, where it says "Move the Message To:" select “Inbox” from the pull-down menu.
Click the “Add Filter” button again .
If the Eurogrand Casino emails have been filtered to your "bulk" folder, simply open the message and click on "This is not Spam" next to the "From" field.
